BillFlowPOS is a cloud-based business management and point-of-sale system operated by BillFlow Technologies. This Privacy Policy explains how we collect, use, store, and protect your information. By using BillFlowPOS, you agree to the practices described in this policy.
1
Information We Collect
Personal Information
- Business owner or representative name
- Email address and phone number
- Business or company details
Business Data
- Sales and transaction records
- Inventory and stock records
- Customer and debtor information
- Financial summaries and reports
Technical Data
- Device identifiers
- Authentication identifiers
- App usage and performance data
2
How We Use Your Information
- Provide and operate BillFlowPOS services
- Authenticate users and secure accounts
- Enable sales, reporting, payroll, and inventory functionality
- Improve application performance and reliability
- Comply with legal and regulatory requirements
3
Data Storage & Security
- Stored on Google Firebase Realtime Database infrastructure
- All transmission encrypted using HTTPS protocols
- Access controlled through authentication and role-based rules
- Each company's data logically isolated from other users
4
Third-Party Services
- Google Firebase — authentication, hosting, database
- M-PESA — digital payment processing
- PayPal — international payment processing
5
Data Sharing
🔒 We do not sell, rent, or trade personal or business data. Ever.
Information may only be disclosed when required by law, to prevent fraud, or to authorized service providers strictly for service delivery.
6
Data Retention
Business and account data is retained for as long as necessary to provide services or meet legal obligations. Users may request account deletion or data removal subject to operational and regulatory requirements.
7
User Responsibilities
- Managing employee access and permissions
- Ensuring lawful collection and use of customer information
- Maintaining accurate business records
8
Children's Privacy
BillFlowPOS is intended for business use and is not directed at children under the age of 13. We do not knowingly collect personal data from minors.
9
Your Rights
- Request access to your personal information
- Request corrections to inaccurate data
- Request deletion of your data where legally permissible
10
Policy Updates
We may update this policy periodically. Continued use of BillFlowPOS constitutes acceptance of any updates.